Terms and Conditions Dragon969 — Complete Guide for All Platform Users

01Account Eligibility and Registration

To register and use the dragon969 platform, you must meet the following requirements:

• Aged 21 years and above at the date of registration. dragon969 strictly prohibits the involvement of minors in any form of gambling.
• Residing in a country or region that does not restrict access to online casino platforms such as dragon969.
• Never been banned or prohibited from playing by any recognised gambling regulatory body.
• Not currently enrolled in an active self-exclusion programme on any gambling platform.
• Having full legal capacity to enter into a binding agreement.

Each individual is only permitted to register one account only. Registering multiple accounts — whether using different names, email addresses, or phone numbers — is strictly prohibited and will result in the suspension of all related accounts and forfeiture of any remaining balances.

Upon registration, you are required to provide accurate, complete, and up-to-date information. Dragon969 reserves the right to request document verification (KYC) at any time, particularly before processing your first withdrawal. Documents that may be requested include a copy of your national identity card (MyKad), proof of address, or other relevant documents.

02Deposits and Withdrawals

Dragon969 supports a variety of local Malaysian payment methods including DuitNow, FPX, Touch 'n Go eWallet, Boost, and GrabPay. All transactions are processed in Malaysian Ringgit (MYR).

Regarding deposits:

• The minimum deposit amount depends on the chosen payment method, starting from MYR 10.
• Deposits are processed automatically and are typically credited to your account within minutes.
• Dragon969 does not accept deposits from third-party sources. All deposits must come from an account in your own name.
• Dragon969 does not charge fees for deposits; however, your bank or e-wallet provider may apply their own charges.

Regarding withdrawals:

• The minimum withdrawal amount starts from MYR 30 for e-wallets and MYR 50 for bank transfers.
• All withdrawals are processed within 24 hours on business days.
• Withdrawals may only be made to the same payment method used for the deposit, at least for new accounts.
• Dragon969 does not charge any withdrawal fees on the platform's end.
• Withdrawals to third-party accounts are not permitted under any circumstances.

03Bonuses, Promotions and Wagering Requirements

Dragon969 offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to the wagering requirements specified in their respective terms.

• Bonus wagering requirements must be fully met before any funds associated with that bonus can be withdrawn.
• Bonuses cannot be transferred, sold, or given to other users.
• Each player is only eligible to claim each type of bonus once, unless otherwise stated.
• Dragon969 reserves the right to cancel bonuses if there is evidence of fraud or abuse of the promotions system.
• Unused bonuses will automatically expire and be forfeited after the designated period.
• Some games may not be eligible to contribute towards bonus wagering requirements. The list of excluded games will be stated in the relevant bonus terms.

Dragon969 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Such changes will not affect bonuses that have already been validly claimed before the effective date of the change.

04Game Rules and User Conduct

All dragon969 players are required to comply with the established game rules and conduct themselves in a responsible and respectful manner towards other players.

The following activities are strictly prohibited on the dragon969 platform:

• Using bot software, automation, or any technical tool to gain an unfair advantage in games.
• Colluding with other players to manipulate game outcomes (collusion).
• Exploiting any technical vulnerabilities or bugs within the system.
• Launching any cyberattack, including attempts to hack dragon969 systems.
• Using the platform for money laundering or any other unlawful financial activity.
• Making false accusations or deceiving the dragon969 customer support team.

Dragon969 employs a sophisticated monitoring system operating 24/7 to detect any unusual activity. If a breach is suspected, the account in question will be temporarily suspended for investigation, and balances may be held until the investigation is complete.

05Data Security and Privacy

Dragon969 takes the protection of all members' personal data seriously. All information you provide to us is protected using 256-bit SSL encryption technology, the highest standard in the digital financial industry.

• Your personal information will not be sold, rented, or shared with third parties without your consent, except where required by law.
• Dragon969 only collects data necessary for platform operations and transaction processing.
• You have the right to request access to your personal data held by dragon969 at any time.
• Cookies and similar tracking technologies are used to enhance the user experience on our platform.

For more information on how dragon969 manages and protects your personal data, please refer to Privacy Policy our complete.

06Responsible Gaming

Dragon969 is fully committed to the principles of responsible gaming. We believe that gaming should remain an enjoyable form of entertainment, not a source of financial stress or personal hardship.

• You can set daily, weekly, or monthly deposit limits within your dragon969 account.
• Play time limit options are available to help you manage the time you spend on the platform.
• The self-exclusion programme allows you to lock your account for a duration of your choosing.
• Dragon969 trains its customer support team to identify and assist players who may be experiencing gambling-related issues.

If you or someone you know is showing signs of problem gambling, we encourage you to seek professional help. Further information is available on the Responsible Gaming us.

07Account Closure and Suspension

Dragon969 reserves the right to suspend or close any user account under the following circumstances:

• Violation of any section of these terms and conditions.
• Identity fraud or submission of false information.
• Fraudulent referrals or money laundering activity.
• Disruptive or threatening behaviour towards other players or dragon969 staff.
• Multiple account registration.
• Requests from relevant authorities or regulatory bodies.

You may also choose to close your account at any time by contacting the dragon969 customer support team. Prior to closure, all eligible balances will be processed for withdrawal, subject to the required verification.

08Liability Limits

Dragon969 is not liable for any loss or damage arising from:

• Service disruptions caused by factors beyond our control, such as internet outages or third-party technical issues.
• Disputed game results that do not involve a technical fault on the part of dragon969.
• Unauthorized access to your account resulting from your own negligence in safeguarding your password.
• Indirect, consequential, or incidental losses arising from the use of our platform.

In all circumstances, dragon969's maximum liability shall not exceed the total amount you deposited in the 30 days preceding the relevant claim.

09Changes to Terms and Conditions

Dragon969 reserves the right to amend, add to, or replace any part of these terms and conditions at any time. Significant changes will be communicated to members via their registered email or a notice displayed on the platform at least 7 days before they take effect.

By continuing to use the dragon969 platform after the effective date of any amended terms, you are deemed to have accepted the changes. If you do not agree, you have the right to close your account before that date.

10Contact Us

If you have any questions regarding these terms and conditions, or require further clarification on any part of this document, the dragon969 customer support team is ready to assist you.

• Live Chat: Available 24/7 within your dragon969 account — the fastest way to get help.
• Email: [email protected] — replied within 4 hours on business days.
• FAQ: Visit page FAQ us for answers to frequently asked questions.

These terms and conditions are governed by applicable laws, and any disputes will be resolved through recognised arbitration channels.